Frequently Asked Questions
What is the mailing address for La Torretta Lake Resort & Spa?
600 La Torretta Blvd
Montgomery, Texas 77356
Where is La Torretta Lake Resort & Spa located?
La Torretta is located near historic Montgomery, Texas, home of the Texas flag - 12 miles west of Conroe – one hour north of Houston, Texas.
What is the telephone number for the resort?
What is the cost of overnight parking and valet?
• Self parking is complementary
• Valet parking is $18 for overnight with unlimited in/out privileges, and $12.00 day charge
How do we access the Fitness Center?
Available to guest 24 hours a day, access with room key only.
Can we access the AquaPark without being a guest the hotel?
Access to La Torretta’s Aqua Park is restricted to members and guests of the resort. Daily Aqua Park passes packages are available here. Children under the age of 17 must be accompanied by an adult at the AquaPark.
What time is check-in and check-out?
Check-in begins at 4:00 pm and 11:00 am is our designated check-out time.
What is the Resort Fee?
The resort fee is $25 per day and provides complimentary access to the AquaPark, Fitness Center, Miniature Golf, The Edge Teen Center, Arcade, and Adventure Point as well as complimentary wi-fi throughout the resort.
What is required at the time of check-in?
- For security purposes, you will be asked to provide a valid government or state-issued photo ID at check-in.
- Debit and Credit cards will be authorized for the full amount of your stay, plus $100 per night (to cover incidentals) will be taken from your card.
- The authorization amount will be deducted from your account balance. Upon checkout, the total balance will be charged to your card and the authorization amount released.
- Depending on your banking institution, this release may take 5 to 7 business days per financial institutions’ policies.
- The resort is not responsible for overdraft fees associated with your debt card.
Do you allow pets?
♦ La Torretta allows dogs up to 30 pounds access to the Cottages located on the golf course. Please be aware Cottages are not available due to scheduled preventative maintenance from November through the end of February. During this time we are unable to accept pets.
♦ Deposit of $250.00 is required in order to have a pet occupy a room. $50.00 of this deposit is non-refundable to cover deep cleaning services after departure.
♦ Your pet(s) should have all recommended vaccinations currently up-to-date, and you agree to provide current records from a licensed veterinarian regarding your pet(s) should La Torretta request this information from you at any time.
♦ Pets are not allowed in public indoor spaces, on the tennis courts, golf course, Aqua Park, Beach or any other areas serving food & beverage unless they are registered service dogs.
Can we bring a grill?
Unfortunately, grills and bar-b-que pits are not allowed due to fire code policies.
Can I book a room reservation online?
Room reservations can be made Online from any page by clicking the “Book Now” link.
Do you offer special packages or discounts?
A list of current offers can be found on our website under “Promotions”
What accommodation do you suggest for families or groups of friends?
To accommodate a larger party, we suggest a 2 bedroom Cottage located on our golf course or a 2 bedroom Lake Villa located on the water’s edge. Each of these accommodations have a maximum occupancy of 6 people.
Can we have a rollaway bed?
We do have a limited number of rollaway beds available on a “first come, first served” basis. You may request a rollaway bed at check in and a fee of $25 per night will be assessed. Rollaway beds are limited to King rooms in the Tower.
What forms of payment do you accept?
We accept American Express, MasterCard, Visa, Discover and Diners Club, US Dollars and Checks.